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Sunday, September 8, 2024

ALL ABOARD THE ORANGE PLANE (SCOOCH X EASYJET X EUROVISION SONG CONTEST 2024)

In September 2022 in Palermo (Italy) at the EasyJet Check in desk they suggested that I change my flight, me and 2 other friends, to take the previous flight that would have arrived earlier, the departure instead of 17:30 would have been at 17:10. We accepted the ticket change, we returned our tickets and they gave us the new ones.
Our 17:30 plane then left around 22:00.
The plane that had been assigned to us was a ghost plane, created for overbooking, at 22:30 it disappeared. We ran to the EasyJet counter, they had all disappeared.
At the airport they offered us planes for 350 euros or 400 euros to be able to leave the following day.
We slept in a hotel, the next day we returned, at the EasyJet counter in Palermo they treated us badly and gave us no explanations about the ghost flight, they gave us a telephone number to change the flight. When calling the number the line went dead when the operation was about to be concluded: I managed to book another flight thanks to the EasyJet App but we had to stop in Palermo for another 3 days! EasyJet then partially refunded us for our stay, but it was a big inconvenience and very unfair. About 15 people like us were left stranded, they overbooked and made us pay for it.
Never accept a flight change at Check-in! The risk is that they will assign you a ghost plane like what happened to me with EasyJet in Palermo.


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